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Customer Care Executive Jobs in Kolkata - Matrimony.com Limited

Customer Care Executive

Matrimony.com Limited
experience-icon 1 to 5 Years
salary-icon 60000 - 150000 Yearly
qualification-icon Other Course
Expired

Posted: 13 May 20

Job Description

  1. Any domestic outbound or any telesales experience required
  2. Responsible for making outbound calls and regular follow up on leads assigned.
  3. Selling Membership over the phone.
  4. Explaining the product features in detail and how to use the packages.
  5. Understanding customer requirements and encouraging them to upgrade/renew the matrimony packages
  6. Providing the right customer experience.

Skill:
  1. Begali or Hindi Language Require, telephone etiquette, fluency in the regional language, selling and telemarketing skills, persuasive skills, listening skills, service orientation, Integrity.
  2. Graduation minimum qualification.
  3. Up-selling - Upgrading existing clients to next range of products
  4. Profitable Selling : Availing low discount percentage.

Required Candidate profile

  • Candidate will convert the free customer of Bharat Matrimony to paid one, Renew the existing customer & profile matching etc.
  • Reach out the various customer to explain them about product & features.

Perks and Benefits

Incentives, PF & Esic,gratuity benefits
Education
Any Graduate in Any Specialization, Other Graduate
Any Postgraduate in Any Specialization
Doctorate Not Required

Job Particulars

Education Other Course
Who can apply Experienced (1 to 5 Years)
Hiring Process Walk - In
Employment TypeFull Time
Job Id927304
Job Category Tech Support
Locality Address
Country India

About Company

Matrimony.com Limited
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