Customer Care Executive Jobs in Kozhikode - WS Trading Private limited Dreamsouq
Customer Care Executive
WS Trading Private limited Dreamsouq
0 Years 
Not disclosed 
Expired
Posted: 18 Jul 21
Job Description
Managing incoming calls and customer service inquiries
Generating sales leads that develop into new customers
Identifying and assessing customers’ needs to achieve satisfaction
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Generating sales leads that develop into new customers
Identifying and assessing customers’ needs to achieve satisfaction
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Job Particulars
Education B.Arch, B.Com, B.Pharm, BA, BBA/BBM, BCA, BDS, BE/B.Tech, BEd, BHM, BSc, BVSc, CA, CS, ICWA, LLB, MBBS, B.Design, B.FashionTech, BFA, BAMS, BHMS, B.P.Ed, B.F.Sc(Fisheries), BSW, Other Graduate
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id1259744
Job Category BSc/BCA/BBM , Tech Support
Locality Address Feroke, Medical College, Thondayad , Kozhikode-Others
State Kerala
Country India
About Company
Dreamsouq is the world’s first profit-sharing social E-Commerce platform which offers unique reward earning, sharing and redemption for the customers. Launched as a division under WS Traders Private Limited follows the values and ethos of business ethics since its inception
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