Customer Care Executive Jobs in Mumbai - Bare International
Job Description
- Recruit Shoppers using various online platforms on a daily basis as per task checklist
- Co-ordination to shoppers of different regions through call / skype / email
- Train Shoppers and educate then on surveys, Guidelines, Qualifying Questions and confirming through dialogue and communication
- Scheduling of Shops and finalising the completion of shop
- Weekly updates as per task checklist to clients for fieldwork, report information, suggestions and recommendations
- Serve as single point of contact for assigned country/region and provide customer service to evaluators with questions, concerns, or technical problems.
- Discuss location and other project-specific issues to relevant Project Manager.
Associated Knowledge/Skills/Abilities Required:
- Education- Graduate / MBA with min 1/2+ yrs experience in similar role or handled the outbound calls / recruitments of various regions
Competency Skills:
- Communicate fluently in the language of assigned country + good knowledge of English
- Getting things done with results
- To deliver the required standards
- Ability to priorities and multitask & meet deadlines
- Strong customer service mind-set and ability to foster good client relationships
Reports to Operations Manager.
Industry Market Research / Advertising / KPO/ BPO
No of positions - 4
Location - Mumbai & Bangalore
CTC offered Min 1.25 Lacs Max 2.5 Lacs.
Job Particulars
Who can apply Freshers and Experienced (0 to 2 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id260011
Job Category Tech Support
SkillsEnglish Speaking
Locality Address
State Maharashtra
Country India
About Company
Bare Associates International specializes in customer research (mystery shopping), brand standard evaluations, audits and inspections for clients globally. We are seeking talented, educated, resourceful and passionate associates to join our team. We welcome dedicated, independent thinkers with multilingual capabilities and excellent problem-solving skills.
Our Company Focus is to remain the worlds leading provider of mystery customer research programs, with 100% client satisfaction
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