Customer Care Executive Jobs in Mumbai - Jobs for Youth
Job Description
- To Attend the inbound calls of customers in Retail Liabilities and process the queries & requests to customer's satisfaction
- To identify and convert the opportunities for cross selling (banking product) on customer's call
- Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
- Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.
- Complete the logs specified by the process (End-of-day target)
- Adherence to Information Security norms & quality process norms.
- To be aware of and comply with any updates about the process
- Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance
Job Particulars
Who can apply Experienced (2 to 3 Years)
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id260942
Job Category BSc/BCA/BBM , Tech Support
Locality Address
State Maharashtra
Country India
About Company
We have seen many websites offering first and early jobs in India but the difficulty of getting the first job and a good career is still a challenge for most of the graduates. Read any research report and you will see that industry has jobs to offer but graduates are still looking for jobs. Whether this is to do with the industry not reaching where the graduate is available or the graduate is not meeting the standard the industry is looking for. Whatever the reason there is a mismatch. JFY aims to make it simple for the youth to launch or consolidate their careers.
At JFY we believe every student is unique and needs multiple ingredients to prepare for a career and getting that first job. The ingredients come from multiple sources such as technology, knowledge, network, friends, family, counsellors, job specific skilling etc. All these ingredients together help the student prepare himself to get the right job.
We at JFY are aiming to create such a marketplace that provides students and young graduates effective and efficient access to the resources they need to kickstart their careers. JFY is creating an eco-system where students find everything they want to understand their options, discover companies, prepare for interviews, write the right resumes, get skilled with the right knowledge and get connected to the right people, leading up to a great first job.
At JFY we believe every student is unique and needs multiple ingredients to prepare for a career and getting that first job. The ingredients come from multiple sources such as technology, knowledge, network, friends, family, counsellors, job specific skilling etc. All these ingredients together help the student prepare himself to get the right job.
We at JFY are aiming to create such a marketplace that provides students and young graduates effective and efficient access to the resources they need to kickstart their careers. JFY is creating an eco-system where students find everything they want to understand their options, discover companies, prepare for interviews, write the right resumes, get skilled with the right knowledge and get connected to the right people, leading up to a great first job.
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