Customer Care Executive Jobs in Mumbai - Loylty Rewardz Mgnt. Pvt. Ltd.
Job Description
- This role is for 3 months only, 6 days working, 10 AM to 7 PM
- Making outbound calls to end customers and educating about the product and processes.
- Edits and proofreads campaign content.
- Ensures that processes meet established content standards and works with relevant team to assess any technical challenges in displaying the content.
- Excellent writing skills in English.
- Excellent English and Hindi spoken skills.
- Familiarity with mobile apps.
Job Particulars
About Company
Loylty Rewardz is a young, aggressive and fast-growing organization in loyalty management and solutions industry. We have the expertise and capability to develop and manage large scale, turnkey loyalty solutions. Having started our operations in April 2008, we are an organization with a dedicated team of avant-garde professionals who have used this space to deliver unparalleled value by creating and managing bespoke loyalty programs for our diverse clientele. With our deep understanding of consumer insights, we effectively manage end-to-end loyalty programs for our partners. We aim to make a dent in the retail and banking industry in India, on how they acquire new consumers and how they manage the relationship with their existing consumers.
We have had three rounds of venture capital funding from the most prestigious firms and hold a leading position in the Indian loyalty industry space. We were ranked 7th in 'Deloitte Technology Fast 50' and were listed in 'Red Herring Top 100 Companies in Asia'.
From our start-up days, we have had a stupendously fast pace of growth through these years, and have reached a stage where we now manage loyalty programs for over 70% of all the debit cards issued in India. Headquartered in Mumbai with offices across India, we are currently about 500 people strong and manage loyalty programs for over 24 banks in India.
