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Customer Care Executive Jobs in Mumbai,Navi Mumbai - Coppergate

Customer Care Executive

Coppergate
experience-icon 0 Years
salary-icon 12000 - 40000 Monthly
Expired

Posted: 30 Nov 16

Job Description

  • Interact with customers by phone, e-mail or online chat concerning various care issues.
  • Provide hands on support of customer care initiatives such as automated provisioning, online billing, order tracking and detailed account management.
  • Solicit cross-selling and up-selling opportunities within the customer care experience.
  • Tracking and reporting of relevant customer care performance metrics.
  • Capturing and applying customer feedback.
 
  • Qualification-H.s.c+6 months experience/Graduate freshers
  • Good communication skills
  • Location-All over Mumbai
  • Salary-12,000 to 40,000+Incentives
  • Shift-US,UK and AUSTRALIAN (Rotational shifts)
  • Any 2 rotational offs
  • Home pick up and drop provided by companies.

Job Particulars

Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id252406
Job Category Tech Support
Locality Address Airoli , Vashi
Country India

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