Customer Care Executive Jobs in Mumbai,Navi Mumbai - Ms. Decker Logistics Pvt. Ltd VALUESHIPR
Job Description
- Engage with customers on a daily basis through emails & calls
- Respond to customer queries & solve their requirements
- Solve customer queries
- Engage customers to do more business
- Ensure smooth Completion of all systems
- Responsible for successful on-boarding of all customers
- Periodically meet customers Out of Office
- Ensure the high levels of customer service is executed well
- Outstanding payment followup- MIS report
Job Particulars
About Company
Decker Logistics Pvt Ltd:
The company founded and incorporated in India, is pioneering “ ON DEMAND LOGISTICS” marketplace, bringing ‘Transporters’ and ‘Clients-Shippers’ on one platform. The company, under the brand name ‘ValueShipr’ heralds a paradigm shift, in the manner in which, logistics business is being conducted in India.
The proposition addresses problem areas, on both, transporters and shippers end. We provide state of the art services, new technologies viz. IOT, cloud, Geo-tracking, bidding, transparent pricing, value added services, interchangeability, 24X7 access to platforms, CRM, among many others. This ensures legitimacy, transparency, safety and reliability for all users. ValueShipr, further enhances value for Transporters & Shippers by increasing efficiency, reducing down-times, augmenting revenues, reducing costs and wastage and quicker TAT.
Client users of “ValueShipr” thereby would broaden their businesses and be empowered to overcome the present challenges in Logistics and convert them into opportunities.
