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Customer Care Executive Jobs in Mumbai,Navi Mumbai - Scootsy Logistics Pvt Ltd

Customer Care Executive
Scootsy Logistics Pvt Ltd
Mumbai(Lower Parel ), Navi Mumbai
13000 - 23000 Per Month
Customer Care Executive Jobs in Mumbai,Navi Mumbai - Scootsy Logistics Pvt Ltd
Last Date 22 Apr 2018

Scootsy Logistics Pvt Ltd - Job Details

Date of posting: 21 Feb 18

Responsibilities:

  • Responsible for taking inbound calls and making outbound calls to the customers.
  • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. 
  • Follow up to ensure that appropriate actions were taken on customers' requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.
  • Adhere to SOP, Quality guidelines set for the process. 
  • Work closely with the E-Commerce Fulfillment team to ensure that customers receive their order, correctly and on time. Spot potential issues and establish the means to mitigate them.
  • Must be on time, and have good attendance
  • Other duties and special projects as assigned

Job Summary

Job Type : Full Time
Job Category : Tech Support
Hiring Process : Face to Face Interview
Who can apply : Freshers

About Scootsy Logistics Pvt Ltd

From sushi to stationery and shot glasses- we've got you covered!

Scootsy is the speediest delivery service for just about everything – from food to gifts, to clothes and essentials.

Our tastemakers have selected the best of your city, delivered to you within an hour. Delivery is free.

Order what you like online, on the phone or through our app and pay cash on delivery.

Scootsy currently delivers between Cuffe Parade and Juhu / Vile Parle. We are constantly growing and hope to serve you soon!

This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Scootsy Logistics Pvt Ltd recruiting Customer Care Executive candidates nearby Mumbai(Lower Parel ), Navi Mumbai.Scootsy Logistics Pvt Ltd vacancies for Customer Care Executive is recruited through Written-test, Face to Face Interview etc.
Scootsy Logistics Pvt Ltd Company recruits a lot of candidates every year based on the skills Microsoft excel. The candidates with 12th Pass (HSE), 10th Pass (SSC), B.Com are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Mumbai(Lower Parel ), Navi Mumbai can apply for Customer Care Executive position in Scootsy Logistics Pvt Ltd. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Scootsy Logistics Pvt Ltd recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Scootsy Logistics Pvt Ltd and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Scootsy Logistics Pvt Ltd and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Scootsy Logistics Pvt Ltd and near your city and get a secured career.