Customer Care Executive Jobs in Mumbai,Navi Mumbai - Talon Pvt Ltd
Customer Care Executive
Talon Pvt Ltd
1 Years
10000 - 17000 Monthly
Expired
Posted: 08 Oct 18
Job Description
- We have urgent opening for Customer Care Executive into a leading pest control company.
- Education- Graduate
- Location- Mumbai -Goregaon
- Experience- MIN 1 yr into customer care/ fresher
- Gender- Male only
- To provide accurate information to the caller & resolve all customer queries raised during the call.
- Attending all incoming calls received on helpline number
- Handling email queries sent by the customer
- Responding to the SMS sent by the customers
- Pass customers request to the concerned branch/department through
- Telephone
- Email
- Courier
- CCC Module / One Call
- Handling Customer queries forwarded to the organization via all contact points – Incoming Calls, Emails, SMS.
- Would be accountable to successfully accomplish any assignment as instructed by the Functional Reporting Authority
- Would be responsible for the closure of caller requests. Needs to coordinate with the branches till a proper resolution is arrived at.
- Data entry activity to be completed as per requirement
- Record management
- Call Registration in company's software
- Maintain Call Reports
- Fluency in English
- Typing Speed min 25 to 30 WPM
Job Particulars
Who can apply Experienced (1 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id490074
Job Category BSc/BCA/BBM , Tech Support
Locality Address Goregaon West
State Maharashtra
Country India
About Company
Talon is a reputed human resource company having its branch in India and in USA. We provide both technical/non-technical manpower support and consulting services at Pan India level. Our motto is ' To be the best by bringing and delivering the best '
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