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Customer Care Executive Jobs in Mumbai,Navi Mumbai - Talon Pvt Ltd

Customer Care Executive

Talon Pvt Ltd
experience-icon 1 Years
salary-icon 10000 - 17000 Monthly
qualification-icon B.Arch, B.Com, BA, BBA/BBM, BSc, BVSc, BFA, B.F.Sc(Fisheries), BSW, Other Graduate
Expired

Posted: 08 Oct 18

Job Description

  • We have urgent opening for Customer Care Executive into a leading pest control company.
  • Education- Graduate
  • Location- Mumbai -Goregaon 
  • Experience- MIN 1 yr into customer care/ fresher 
  • Gender-  Male only
Job Description:
  • To provide accurate information to the caller & resolve all customer queries raised during the call.
  • Attending all incoming calls received on helpline number
  • Handling email queries sent by the customer
  • Responding to the SMS sent by the customers
  • Pass customers request to the concerned branch/department through
  • Telephone
  • Email
  • Courier
  • CCC Module / One Call
  • Handling Customer queries forwarded to the organization via all contact points – Incoming Calls, Emails, SMS.
  • Would be accountable to successfully accomplish any assignment as instructed by the Functional Reporting Authority
  • Would be responsible for the closure of caller requests. Needs to coordinate with the branches till a proper resolution is arrived at.
  • Data entry activity to be completed as per requirement
  • Record management
  • Call Registration in company's software
  • Maintain Call Reports
Skill Required:
  • Fluency in English
  • Typing Speed min 25 to 30 WPM

Job Particulars

Education B.Arch, B.Com, BA, BBA/BBM, BSc, BVSc, BFA, B.F.Sc(Fisheries), BSW, Other Graduate
Who can apply Experienced (1 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id490074
Locality Address Goregaon West
Country India

About Company

Talon is a reputed human resource company having its branch in India and in USA. We provide both technical/non-technical manpower support and consulting services at Pan India level. Our motto is ' To be the best by bringing and delivering the best '
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