Customer Care Executive Jobs in Mumbai - Pathfinder

Customer Care Executive
2014 - 2017
1 to 3 Years
2000 - 25000 Per Month
Last Date 19 Oct 2017

Pathfinder - Job Details

Date of posting: 20 Aug 17

  • Department : Customer Care
  • Qualification : Commerce Graduate
  • Location : Mumbai
  • Experience : Minimum 1 to 3 years and prefer Payment Gateway Experience
Requirements :
  • Proven working experience as a customer service manager
  • Good Communication and Client Management skills,
  • Good knowledge of Financial/Banking/Payment gateway Domain
  • Must know excel, power point
  • Strong client-facing and communication skills
  • Technical knowledge related to software.
  • Working experience in Banking Customer service or related to Payment gateway
  • Enthusiastic , Self-driven with attention to detail
Job Roles & Responsibilities :
  • Responsible to reply mail & Calls received on helpdesk email id and customer care no.
  • Responsible to make Outbound calls to merchant for feedback on services & Product.
  • Provide information to merchant on Document and proposals to be shared. 
  • Responsible to note merchant complain and make sure revert merchant with resolution within the TAT.
  • Develop service procedures, policies and standards
  • Should have sound banking & Payment gateway knowledge (Settlement, transaction etc)
  • Complain & FTR should capture in CRM.

Job Summary

Job Type : Full Time
Job Category : 1 to 3 Yr Exp,Tech Support
Hiring Process : Face to Face Interview
Who can apply : Experienced (1 to 3 Years)

About Pathfinder

Reputed IT Recruitment Firm since last 25 years
This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us
Customer Support Executive
Customer Support Executive
Vocational Training, MVSc, B.Design, B.P.Ed, M.F.Sc(Fisheries)...
Tech Support
Customer Care Executive
12th Pass (HSE)

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Pathfinder recruiting Customer Care Executive Experienced(1 to 3 Years) candidates candidates nearby Mumbai.Pathfinder vacancies for Customer Care Executive is recruited through Written-test, Face to Face Interview etc.
Pathfinder Company recruits a lot of Experienced(1 to 3 Years) candidates candidates every year based on the skills CSS. The candidates with BBA/BBM, BSc, BCA, BSW, BEd, BFA, B.Com are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Mumbai can apply for Customer Care Executive position in Pathfinder. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Pathfinder recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Pathfinder and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Pathfinder and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Pathfinder and near your city and get a secured career.