Customer Care Executive Jobs in Mumbai - Talon Pvt Ltd
Job Description
- Urgent opening for Customer Care Executive into leading chemical industry .
- Education- Graduate
- Location- Goregaon
- Experience- MIN 1yr into customer care/ fresher can apply
- Gender- male only
- Handling Customer queries forwarded to the organization via all contact points – Incoming Calls, Emails, SMS.
- To provide accurate information to the caller & resolve all customer queries raised during the call.
- Attending all incoming calls received on helpline number
- Handling email queries sent by the customer
- Responding to the SMS sent by the customers
- Pass customers request to the concerned branch/department through
- Telephone
- Email
- Courier
- CCC Module / One Call
- Would be accountable to successfully accomplish any assignment as instructed by the Functional Reporting Authority
- Would be responsible for the closure of caller requests. Needs to co-ordinate with the branches till a proper resolution is arrived at.
- Data entry activity to be completed as per requirement
- Record management
- Call Registration in company's software
- Maintain Call Reports
Job Particulars
Who can apply Freshers and Experienced (0 to 1 Years )
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id381152
Job Category Tech Support
Locality Address Goregaon West
State Maharashtra
Country India
About Company
Company Profile:
Talon Project Management Pvt. Ltd.
Talon is a reputed human resource company having its branch in India and in USA. We provide both technical/non-technical manpower support and consulting services at Pan India level. Our motto is ' To be the best by bringing and delivering the best 'Jobs By Location
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