Customer Care Executive Jobs in Mumbai - The Souled Store
Job Description
Customer Care: the customer care team is responsible to serve customers by providing information regarding the existing products and solving customer queries.
- Solve customer problems
- Respond to customer emails
- Handle the “Make your tee” section of the website
- Notify the customers about delays, out of stock, discontinued, etc.
- Refund procedures
- Back end.
Job Particulars
About Company
The Souled Store is an online merchandising store that makes incredibly cool t-shirts, mugs, badges, coasters, phone covers, boxers, notebooks etc.
We're the official licesees for DC Comics, Marvel, WWE, Star Wars, Harry Potter, Looney Tunes, F.R.I.E.N.D.S, The Lord of the Rings etc. in India.
We've also collaborated with some of the top youth icons of the country, from across the music and stand up industries, such as AIB, Kenny Sebastian, Daniel Fernandes, NH7, Enchanted Valley Carnival, Nucleya, Parikrama, Kru172, Gutslit, Indus Creed etc.