Customer Care Executive Jobs in Noida - Career Navigator

We have an Urgent Requirement for Customer Relationship Executive -Noida-68

•  We are a manufacturer of monochrome and multicolor, coffee table and children's books, school textbooks, dated products (diaries and calendars) and also thin paper products including Bibles & dictionaries for domestic and international markets. 
• Our Company also scores in the production of high-quality commercial literature including magazines, brochures, catalogs, annual reports and many more.
  

Customer Relationship Executive

• The Customer Coordinator is responsible for managing all aspects of multiple projects while maintaining customer relationships throughout the process. 
• This position serves as a liaison between various departments within the organization and will observe confidentiality of all customer and company information.
  

 ESSENTIAL RESPONSIBILITIES & TASKS

• Managing projects through all phases including initial job set-up, customer communication of timelines, and shipment of product.
• Managing entry of order information and customer delivery dates in the database/ERP or Excel.
• Working closely with customers to answer any questions and address any problems or complications that may arise.
• Identifying the schedule for all phases of the project and making sure the customer’s and productions needs are met at all times.
• Processing change orders as the project proceeds, and mitigating costs by recognizing production schedule constraints.
• Notifying sales and/or the customer immediately of delays caused by others.
• Organizing and maintaining a project filing system.

 Customer Relationship Executive

• Salary: 10,000 to 12,000 (ESI +PF)
  
• Experience: - 6 Months (Minimum)
  
• Location: - Noida-68
  
• Joining: - Immediate
• Good communication Skills
• Near: - Mamura Chow