Customer Care Executive Jobs in Pune - Aspire Business Solutions

Customer Care Executive

Aspire Business Solutions

0 Years

132000 - 192000 Monthly

Expired

Posted: 29 Jan 19

Job Description Academics:

Graduates / Undergraduates with good communication skill and a team player.
Languages Known: Candidates should speak English Language fluently.
Experience: 3 to 6 months experienced candidates in International Outbound Lead Generation Campaign.
Domain: Preferably from a Call Centre / Chat / E Commerce / Telecom and Voice background.

Responsibilities:

The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries.
He / She must show the willingness to learn new things every time and then.
Must discuss every matter with its supervisor or team leader to get any issue sorted.
Giving a resolution to the customers or clients should be the whole and sole responsibility.
Should carry out various other professional services like Business Research, Legal services, Financial Analysis etc.
Must be very effective in providing customer service by providing resolution to their complicated queries and issues.
Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.
Salary: INR 1, 32,000 - 1, 92,000 P.A. + Incentives Industry: BPO / Call Centre Functional Area: BPO, Customer Service & Operations
Role: Customer Service Associate
Shift Timings (IST): 8:30 pm to 5:30 am LOGIN (Night Shift)
Week Offs: Saturday & Sunday Fix
Employment Type: Permanent Job, Full Time
Location - Erandwane, Pune