Customer Care Executive Jobs in Pune - ESmart Swap Pvt Ltd
Customer Care Executive
ESmart Swap Pvt Ltd
Expired
Posted: 14 Jul 18
Job Description
The primary responsibilities of a Customer Service Executive would be :
- Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
- Follow up to ensure that appropriate actions were taken on customers' requests.
- Refer unresolved customer grievances or special requests to designated departments for further investigation.
Competencies and Skills Required
- Good communications skills
- Ability to listen and active problem solving skills
- Good interpersonal skills
- Ability to handle pressure
Job Particulars
Education Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id448637
Job Category Tech Support
Locality Address Camp Area
State Maharashtra
Country India
About Company
ESmart Swap Private Limited ():SmartTradeX provides a secure, transparent and fair environment for enabling such eBarter deals. Using highly secure transactions and by investing in rigorous verification and fulfillment mechanisms, the SmartTradeX platform presents the perfect market place for engaging in the most profitable form of barter trade.
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