Customer Care Executive Jobs in Pune - ISON BPO
Customer Care Executive
ISON BPO
Expired
Posted: 10 Oct 20
Job Description
JOB DESCRIPTION
Details
Title : Relationship Manager
Department:Call Center-Segmented Servicing
Location: Pune
Sub-Process : All Line of Business
Reporting to: Team Leader
Grade: RM
Employment Type : Permanent
Created Date 10/10/2020
Position Summary
Candidate should be able to handle inbound/outbound calls/emails, identify customer insurance need and pitch customer with appropriate product. Passionate and ready to meet or exceed SLA’s.
Roles and Responsibilities
· Good Communication & comprehensive skills
· Ability to write, speak and understand English & Hindi
· Ability to write, speak and understand regional language (as per requirement)
· Identify customers’ insurance need, clarify information and pitch appropriate product
Adherence to all the SLAs
Targets are met for Quality, shrinkages, log in hours, shift adherence, leaves & Sales
Education & Experience
· Graduates or Under Graduates
· 0-2 Years of Experience preferably sales
· Should have blended experience of Voice and Non-Voice preferably from the insurance industry
Job Particulars
Role bpo telecaller
Education 12th Pass (HSE)
Who can apply Freshers and Experienced (0 to 2 Years )
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id1015751
Job Category BPO
Locality Address Viman Nagar
State Maharashtra
Country India
About Company
ISON BPO
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