Customer Care Executive Jobs in Pune - Le Human Resource Solutions Pvt Ltd
Job Description
We have urgent opening for Customer Care Executive
Designation : Customer Care Executive
Work Location - Viman Nagar
Salary : 10,000/- to 20,000/-
Requirements::
•Track record of over-achieving quota
•Strong phone and verbal communication skills along with active listening
•Familiarity with CRM systems and practices
•Customer focus and adaptability to different personality types
•Ability to multitask, set priorities and manage time effectively.
Job Description:
1. Proven customer support experience or experience as a client service representative
2. Track record of over-achieving quota
3. Strong phone contact handling skills and active listening
4. Familiarity with CRM systems and practices
5. Customer orientation and ability to adapt/respond to different types of characters
6. Excellent communication and presentation skills
7. Ability to multitask, prioritize, and manage time effectively.
Shifts - 9 hrs (Rotational shift)
Job Particulars
About Company
About Us-
Rebel Foods (Parent Company of Faasos), an 8-year-old startup, commonly known for its larger brands – Faasos & Behrouz Biryani & Oven Story is disrupting the food delivery business by building and running the largest chain of internet restaurants, globally. In last three years, we have opened 2000 + internet restaurants in India across 12 brands in 35 cities – thus creating a completely disruptive model of building restaurants on the cloud. At 90 MN USD+ revenue and 110% YoY growth, we are world’s largest and fastest growing Internet Restaurant/Cloud Kitchen company, by a very wide margin.
Because of our asset lite model and no incremental investments for subsequent brands, our economic engine is producing tremendous results from payback, to capital efficiency to kitchen profitability. Also, we have taken out the biggest risk from opening restaurants – location dependence. Being 100% on delivery, we have no location risk. While 65% of restaurants shut down in year 1, globally, we have never had to shut down any of our locations. This way, we have completely changed the way restaurant businesses are built and are spearheading the revolution globally for building RESTAURANTS ON INTERNET.
“We are REBEL” Never shy of redefining norm, never shy of changes, just never shy. Take a look at our culture page for example. We could fill this space up with jargon and results, but we are not that. We are a bunch of highly motivated people who share a common goal but everyone is free to have a say or experiment with ways they work in. Every single one of us - we garner a very open, transparent and encouragement led culture. Everyone must ensure that they fulfill the five values when they are a part of REBEL and we actively try to achieve this, every single day; not just in our organization but also in day to day life.
The Core 5 Values being – Crazy about Customer Experience, Complete Ownership for Results, Innovate & Challenge the Status Quo, Make Every Penny Count, Care for & grow your people.
As the biggest player in the Indian food-on-demand market, REBEL uses its organizational culture to attract customers and qualified employees, and we enjoy an interesting mix of people. As we develop our inhouse customer care/service center, we look to onboard a Training Head who would lead the training & quality departments at Rebel Foods Customer Care Center based out in Pune.
