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Customer Care Executive Jobs in Pune - Xpressbees logistics

Customer Care Executive
Xpressbees logistics
12000 - 18000 Per Month
Customer Care Executive Jobs in Pune - Xpressbees logistics
Last Date 26 Apr 2019

Xpressbees logistics - Job Details

Date of posting: 25 Feb 19
  • We have openings for our Customer/ Client Handling department and its our pleasure to inform, your profile is shortlisted with us. Please revert back to this mail if you're interested. Also, you can inform any, if they would be interested in this profile. 
  • The details are as given below. 
  • Title : Trainee/ Executive - Customer Service 
  • Experience: Fresher/ Experienced 
  • Location: Pune (Near Pune Station) 
  • Shift Timings : Day-shifts, 5 offs in a month 
  • Salary : best in the industry/ based on the current salary 
Job Description: 
  • Interacting with customers / clients on calls handle their queries and escalations, handle complaints, troubleshoot problems and provide information.
  • Supporting a network of customers and e-commerce clients to ensure smooth logistics.
  • Assist customer/client in tracking missing and delayed shipmentsRespond to customer's/ client's service issues, queries.
  • Handling escalations
  • Co-ordinate with operations team and resolve complaints within TAT.
  • Maintaining documents and reports in-regard with the queries received, escalated and solved.
  • Tracking of shipments
Key Competencies:
  • Verbal and written communication skills
  • Listening skills
  • Problem analysis and problem solving
  • Customer/ Client service orientation

    Job Summary

    Job Type : Full Time
    Job Category : Tech Support
    Hiring Process : Face to Face Interview
    Who can apply : Freshers

    About Xpressbees logistics

    XpressBees is one of the largest e-commerce specialised logistics company, providing reliable and best logistics solutions to our partners. Our extensive network reach, strong technology platform and last mile management system makes us one of the most trusted logistics solutions provider in India. We successfully deliver 2,00,000+ shipments every day, and this number is scaling up exponentially. 
    Our mission is to fulfil comprehensive supply-demand needs of India’s online industry through best in class solutions & domain expertise. We provide flexible and comprehensive Last-Mile Delivery, Reverse Logistics, Payment Collection, Drop Shipping, Vendor Management, Cross Border Services, Fulfilment Services and tailored Softwa re Solutions to our clients. 
    This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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    Xpressbees logistics recruiting Customer Care Executive candidates nearby Pune.Xpressbees logistics vacancies for Customer Care Executive is recruited through Written-test, Face to Face Interview etc.
    Xpressbees logistics Company recruits a lot of candidates every year based on the skills Customer Relationship. The candidates with 12th Pass (HSE) are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Pune can apply for Customer Care Executive position in Xpressbees logistics. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Xpressbees logistics recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Xpressbees logistics and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Xpressbees logistics and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Xpressbees logistics and near your city and get a secured career.