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Customer Care Executive Jobs in Pune - Xpressbees logistics

Customer Care Executive

Xpressbees logistics
experience-icon 0 to 3+ Years
salary-icon 12000 - 16000 Monthly
qualification-icon 12th Pass (HSE)
location-icon Pune
Expired
Posted: 24 Apr 19
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About Company
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Job Description

  •  Supporting a network of customers and e-commerce clients to ensure smooth logistics
  •     Assist customer/client in tracking missing and delayed shipments
  •     Respond to customer's/ client's service issues, queries
  •     Handling escalations
  •     Co-ordinate with operations team and resolve complaints within TAT.
  •     Maintaining documents and reports in-regard with the queries received, escalated and solved.
  •     Tracking of shipments

    • Job Particulars

    Role customer service tech support
    Education 12th Pass (HSE)
    Who can apply Freshers and Experienced (0 to 3+ Years )
    Hiring Process Walk - In, Face to Face Interview
    Employment TypeFull Time
    Job Id607423
    Job Category Walkin , Tech Support
    SkillsInbound Calling
    Locality Address
    State Maharashtra
    Country India

    About Company

    XpressBees is one of the largest e-commerce specialised logistics company, providing reliable and best logistics solutions to our partners. Our extensive network reach, strong technology platform and last mile management system makes us one of the most trusted logistics solutions provider in India. We successfully deliver 2,00,000+ shipments every day, and this number is scaling up exponentially. 

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