Customer Care Executive jobs - Mumbai - Kankei Relationship Marketing Services Pvt. Ltd. - 1 to 4 years of experience - 05 December 2019
Job Description
1. Graduates with 1-4 years of relevant experience in customer service. 2. Good communication and interpersonal skills 3. Attend to customers inquiries and purchases. 4. Prompt, efficient and accurate reply to emails. 5. A thorough knowledge and understanding of our products, return policy and processes 6. Resolution of customer queries, issues and complaints as per SOP. 7. Co-ordination between various department 8.On calls-50% and on emails chats-50%