Customer Care Executive Jobs Opening in AMMI BUSINESS SUPPORT SOLUTION PVT LTD at CBD-Belapur, Navi Mumbai

Customer Care Executive

AMMI BUSINESS SUPPORT SOLUTION PVT LTD

0 Years

12000 - 18000 Monthly

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Posted: 26 Sep 24

Job Description

Addressing consumer problems and suggesting an efficient solution with empathy and professionalism.
If the customer is facing a technical issue then they collaborate with other departments to bring out a solution for the customer.
They assist the customers in picking out the right product by their needs and budget.
Having strong product knowledge is a must for customer support executives and predicting the needs of the customers.
Manage large amounts of incoming calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Analyzing customer needs and recommending products based on those needs.
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Required skills:

Good typing Speed.
Good Communication Skill.
Basic Computer Skills
Discipline, Positive Attitude & Punctuality

JOB TIMING

9.30AM - 6.30 PM

More information about this Customer Care Executive Job

Please go through the below FAQs to get all answers related to the given Customer Care Executive job

What are the job requirements to apply for this Customer Care Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Care Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
What are the salary requirements for this job?
- Ans: The salary range is between 12000 and 18000 Monthly. The Salary will depend on the interview. This Customer Care Executive is a Full Time in Navi Mumbai.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Care Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Care Executive position?
- Ans: There are immediate 1 job openings for Customer Care Executive in our Organisation.

Job Particulars

Role customer service tech support

Education 12th Pass (HSE)

Who can apply Freshers

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id2530108

Job Category Tech Support

Locality Address CBD-Belapur

State Maharashtra

Country India

About Company

AMMI BUSINESS SUPPORT SOLUTION PVT LTD

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