Customer Care Executive Jobs Opening in Career Placement Consultancy at Dharandha, Ulubari, Guwahati
Customer Care Executive
Career Placement Consultancy
0 Years
14300 - 18600 Monthly
Expired
Posted: 13 Jun 22
Job Description
Customer Care Executive
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer
- interactions, process customer accounts and file documents
- Follow communication procedures, guidelines, and policies
- Take the extra mile to engage customers
Required Skills:-
- Good typing Speed.
- Good Communication Skills.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality
Job Particulars
Education Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BSW
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id1503288
Job Category Diploma , Tech Support , Work from Home
Locality Address Dharandha, Ulubari
State Assam
Country India
About Company
Career Placement Consultancy
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