Customer Care Executive Jobs Opening in GravitasQ Stories at Viman Nagar, Pune
Customer Care Executive
Job Description
The candidate should have a prior calling experience
Answer inbound calls in a timely and friendly manner
Evaluate problems and complaints of the callers and provide proper solutions to them
Make relevant notes from callers' interactions
Complete call logs and reports
Manage and update databases
English is compulsory
Maintain records of the conversations with the customer and analyze the data.
Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.
Also, be well-read on company policies and the website for FAQs or policy-related answers.
More information about this Customer Care Executive Job
Please go through the below FAQs to get all answers related to the given Customer Care Executive job
- What are the job requirements to apply for this Customer Care Executive job position?
- Ans: A candidate must have a minimum of 0 to 1.5 year experience as an Customer Care Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE), BA
- What are the salary requirements for this job?
- Ans: The salary range is between 14000 and 18000 Monthly. The Salary will depend on the interview. This Customer Care Executive is a Full Time in Pune.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Care Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Care Executive position?
- Ans: There are immediate 10 job openings for Customer Care Executive in our Organisation.
- Who is eligible to apply for this Customer Care Executive job?
- Ans: The mentioned job is open to both Male and Female candidates.