Customer Care Executive Jobs Opening in HRH NEXT at Abids, Koti, Hyderabad
Customer Care Executive
HRH NEXT
Expired
Posted: 19 Oct 22
Job Description
Key Responsibilities and Summary:
More information about this Customer Care Executive Job
Please go through the below FAQs to get all answers related to the given Customer Care Executive job
Roles & Responsibilities:
•Managing Inbound and/or outbound calls
•Following various communication scripts when speaking to a customer; Identifying customer needs, answering questions and providing solutions/alternatives to issues;
•Up selling products and services wherever possible;
•Building sustainable customer relationships;
•Keeping records of all conversations organized;
•Building product knowledge; and improving performance and achieve targets.
•Maintaining and improving quality results by adhering to standards and guidelines.
More information about this Customer Care Executive Job
Please go through the below FAQs to get all answers related to the given Customer Care Executive job
- What are the job requirements to apply for this Customer Care Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Care Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 10000 and 17000 Monthly. The Salary will depend on the interview. This Customer Care Executive is a Full Time in Hyderabad.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Care Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Care Executive position?
- Ans: There are immediate 1 job openings for Customer Care Executive in our Organisation.
Job Particulars
Education Diploma, 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1601983
Job Category Diploma , Tech Support
Locality Address Abids , Koti
State Telangana
Country India
About Company
Delivering personalized customer experience & customer lifecycle management services in 12 Indian languages.Inbound & Outbound Services
- Voice support
- Chat support
- Email support
- SMS & missed call support
- TOLL FREE assist services
- Made in India
- ISO 27001:2015 compliant
- 99.99% IT uptime
- Triple-layered IT redundancy
- Seamlessly integrate across channels
- Higher first call resolutions
- ISO 9001:2015 compliant
- A positive work environment
- Benchmark Quality & Training modules and interventions
- Customer Experience (CX) at the heart of everything we do.
- Real time statistics on call center performance
- Advanced analytics without complexity
- Predictive analysis
- Effortless Dashboards
- Data mining
- Built on a CAAS model - No initial CAPEX
- Flexibility to start with a small team
- Flexibility to move to a Pay-Per- Call basis
- Easy integration with existing systems
- Deep domain expertise across verticals
- Social media marketing
- Click to connect
- Accessible ticketing system
- Conversation tracking
- Reporting and performance tracking.
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