Customer Care Executive/Sales Executive Jobs in Gurgaon - Talent Futures Services

We are hiring Customer Care Executive and Sales Executive (Immediate Joiners) for our client in Gurgaon and Noida

• Job Description:
• Roles & Responsibilities:
• JD for Travel Process:
• International Flights Process & Hotels
• Position Title: Customer Support Associates
• Line of Business: International Flight & Hotels
• Qualification:  Undergraduate, Graduate, Certification/Diploma in Travel, GDS Knowledge
• Years of Experience:  Fresher’s and Min 6 months in Ticketing/Rescheduling/GDS Queues
• GDS Knowledge preferably: Amadeus or Galileo
• Preferred Industry: Travel
• Fresher's with Diploma of GDS can also apply

• How to issue tickets on GDS/LCC Portal
• Rescheduling on GDS/LCC Portal (Voluntary Re-issuance)
• GDS Queues (Schedule Change Queries/Involuntary Re-Issuance)
• Cancellation of tickets on GDS/Portal/API 
• Required Skill Set
• Good command over the English language
• Good knowledge of system navigation
• Customer Orientation skills
• People Handling & Soft skills.
• Monthly Remuneration & Variable: This is still in discussion, will share details in a day or so.
• Training Program
• Selected candidates will undergo 30 days of the Paid training program which is subject to successful certification.
• JD for OYO (Non-Travel Vertical)
• Position Title: Customer Support Associates
• Line of Business: Outbound Sales & Lead Gen
• Qualification:  Undergraduate, Graduate, any diploma holder
• Years of Experience:  Fresher’s and Min 3 months to 8 months in the outbound sales process, preferably credit sales process
• Required Skill Set
• Good command over Hindi/ English language
• Good sales acumen
• Note: Freshers and exp may apply. Outstation Candidates having good communication skills can also apply.

Skill Set:

• good communication skills.
• Qualification: should be graduate.
• We prefer the candidate to join us in short notice. Fresher and exp may apply.