Customer Care Jobs in Bangalore - Black And White Business Solutions

 Dear Candidate’s,

Greeting form Black and White Business Solutions Pvt Ltd..!!

Great Opportunities with TOP BPO MNC’s, looking for immediate requirement for freshers and experienced For BPO/Voice Process (Domestic and International) ,Non Voice(Domestic and International)


For Domestic : English + Hindi // English +Malayalam

For International : Should have Excellent Commutation .

Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization 

Shift : Rotational Shifts / UK / US

Experience : 0-5years Experience

Sal : upto 4.5lpa

Designation : Technical Support Analyst/Sr.Technical Support Associate/ Process Associate/ Sr Process Associate/ Customer Support/ Sr Customer Support

JOB Role :

• Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)

• Provide World Class Customer Service.

• End to Transaction of Reports.

• Need to maintain Accuracy in Reports.

• Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills

• Excellent verbal and written communication skills

• Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.

• Perform problem cause analysis

• Resolve customer queries and achieve customer delight.

• Ability to Identify Opportunity and Implement Process Improvements

Has technical experience and skills in the areas of problem determination, creativity and analysis.

Venue:

Address:721, Chinmaya Mission Hospital Rd,

Binnamangala, Stage 1,

Indiranagar, Bengaluru, Karnataka 560038

Landmark : Opp to M.K Retail

next to Andhra Bank

For more quries Call

Contact : Sukanya @ 9036001069

Email id: sukanya@blackwhite.in

About Black and White Business Solutions Pvt Ltd

Incorporated in 2006, we are the leader and innovator of the staffing industry and today, have evolved as a premier provider of manpower for some of the fortune 500 companies for their junior/middle & executive talent management staffing needs. We work with our clients hand in hand to overcome the challenges they face in attracting / interviewing and retaining Junior / Middle & Top Management professionals.

Please forward the mail to all suitable candidates who might be interested to apply for the job