Customer Care Jobs in Navi Mumbai - Nasher Miles
Customer Care
Nasher Miles
0 Years 
Not disclosed 
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Expired
Posted: 04 Jan 22
Job Description
About the internship
Selected intern's day-to-day responsibilities include:
1. Reply to customer queries via email, call, WhatsApp, social media
2. Keep improving our chatbot to make our customer response system more proactive
3. Escalate issues to senior team members who will provide solutions
4. Coordinate with the operations and logistics team for product pick up and drop
5. Escalate customer issues with vendor partners
6. Handle other tasks related to customer care
1. Reply to customer queries via email, call, WhatsApp, social media
2. Keep improving our chatbot to make our customer response system more proactive
3. Escalate issues to senior team members who will provide solutions
4. Coordinate with the operations and logistics team for product pick up and drop
5. Escalate customer issues with vendor partners
6. Handle other tasks related to customer care
Skill(s) required
Who can apply
Only those candidates can apply who:
are available for full time (in-office) internship
have relevant skills and interests
* Women wanting to start/restart their career can also apply.
Perks
Number of openings
1
Certificate: Will be provided at the end of the Internship
Job Particulars
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeInternship / Projects
Job Id1385156
Job Category Diploma , Tech Support
Locality Address
State Maharashtra
Country India
About Company
Nasher Miles
Nasher Miles is a contemporary travel brand that within a short span of time, has established itself as a significant player in the luggage and backpack space in online marketplaces such as Amazon, Flipkart, Snapdeal, and Myntra. Our products appeal to smart and frequent travelers. In addition to our quality, design, and price, our unwavering commitment to customer support attracts and retains our customers. We are a company that's led by individuals who come from diverse backgrounds with one thing in common - their love for traveling.
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