Customer Care officer Jobs in Ahmedabad - Nidhi Hospital

Customer Care officer
Nidhi Hospital
Nidhi Hospital
Last Date 31 Jul 2017

Nidhi Hospital - Job Details

Date of posting: 13 Jul 17
Specific Duties: Customer Service Responsibilities 
  • Greeting clients and patients by name in a friendly manner 
  • Becoming well acquainted with and using the computer system 
  • Performing opening procedures (turning on the computer system, counting the cash drawer, retrieving messages, returning phone calls, knowing surgery and appointments schedules,) 
  • Organizing and maintaining patient records, consent forms, payment forms, etc 
  • Answering multi-line telephone 
  • Invoicing patients and dismissing patients that are labeled as RTG-R (ready-to-go receptionist discharge) 
  • Preparing patient charts for nurses and doctors 
  • Taking appropriate messages or routing messages to appropriate voicemails 
  • Preparing information packets 
  • Reconciling invoices and money at the end of the day 
  • Sending welcome cards, sympathy cards, reminder cards 
  • Calling to confirm appointments for the next day 
  • Making appointments and scheduling surgeries for the appropriate doctor 
  • Filing charts 
  • Pulling charts for Nurse recalls and Doctor call backs 
  • Becoming acquainted with vaccine protocols for different species 
  • Obtaining knowledge of products and food

Hiring Process : Face to Face Interview

About Nidhi Hospital

Nidhi Hospital: In Pursuit of Quality healthcare

Nidhi healthcare Ltd. has embarked on an ambitious initiative with the launch of Nidhi Hospital a 70 beds Multi Specialty in heart of Ahmedabad. As an associate hospital of Nidhi healthcare Ltd. Nidhi Hospital offers a holistic range of medical services to patients from across the globe.

The medical team at Nidhi Hospital comprise of highly skilled and qualified Consultants with exposure to international systems and protocols. The support medical team comprising of Registrars and Medical Officers is competent and has well trained paramedical staff.

At the Hospital, equal focus has been provided in creation of a professional nursing and support staff .The staff has been trained to handle all medical emergencies and provides  the best Clinical and Nursing Care Pathways. Special thrust has been provided in developing competence in Critical Care Nursing functions.

The medical and nursing teams are ably supported by administrative staff, with a very patient focused Customer Care Team engaged in delivering a high degree of customer satisfaction.At Nidhi, we believe to deliver things according to the choice of patients and listen to their views and responding to them accordingly. We strive to improve quality of patient care, monitoring and measuring the treatment of our patients as industry benchmark.

This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us
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Nidhi Hospital recruiting Customer Care officer fresher’s in Ahmedabad. The Nidhi Hospital vacancies for Customer Care officer is filled through Face to Face Interview etc.
Nidhi Hospital jobs for fresher’s are very common in nature as the company recruits a lot of fresher’s every year based on the skills -Consulting, Computer Operater, Office Admin. The candidates with BBA/BBM, BSc, BCA, BSW, BEd, BFA, B.Com are selected to full fill the vacancies in Customer Service / Tech Support job field. The fresher’s applying for Customer Care officer should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to Nidhi Hospital recruitment, fresher’s are mostly chosen for the department Customer Service / Tech Support. To learn more about the current jobs and other details, it is better to go through official site of Nidhi Hospital and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of Nidhi Hospital and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.