Customer Care Officer Jobs in Chennai - Hinduja Global Solutions
Job Description
Job Role:
- Associate Position: Customer Support – Voice
- Gender: Male & Female
- Compensation: Best in Industry
- Shift Timings:Rotational
- Good Communication in English
- Any one Regional Language Communication Skill {Tamil / Malayalam / Telugu}
- Good communication
- Good Analytical Skills
- Basic computer knowledge
- Willing to work in Shifts – Day / Rotational {No full night shifts}
- Education & Experience:Diploma / Any BACHELOR'S DEGREE / 0-2 Yrs Experience/ NO POST GRADUATES.
- AGE:BELOW 28
Job Particulars
About Company
HGS is a leader in optimizing the customer experience and helping our clients to become more competitive. HGS provides a full suite of business process management (BPM) services from traditional voice contact center services and transformational DigiCX services that are unifying customer engagement to platform-based, back-office services and digital marketing solutions. By applying analytics, automation, and interaction expertise to deliver innovation and thought leadership, HGS increases revenue, improves operating efficiency, and helps retain valuable customers. HGS expertise spans the telecommunications and media, healthcare, insurance, banking, consumer electronics and technology, retail, and consumer packaged goods industries, as well as the public sector. HGS operates on a global landscape with 70,000 employees in 66 worldwide locations delivering localized solutions. For the year ended 31st March 2016, HGS had revenues of US$ 507 million. HGS, part of the multi-billion dollar Hinduja Group, has more than four decades of experience working with some of the worlds most recognized brands.
HGS currently has a global footprint of 55 delivery centers in India, the United States of America, the United Kingdom, Canada, Mauritius, France, Germany, Italy, Jamaica, the Netherlands, and Philippines.
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