Customer Care officer Jobs in Mumbai - INFRATECH
Customer Care officer
INFRATECH
Expired
Posted: 11 Aug 20
Job Description
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer
- interactions, process customer accounts, and file documents
- Follow communication procedures, guidelines, and policies
- Take the extra mile to engage customers
Required skills:
- Good typing Speed.
- Good Communication Skill.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality
Job Particulars
Education B.Com, BA(Hindi), 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id976957
Job Category Tech Support
Locality Address Andheri East , Dadar West , Thane, Vashi , Mumbai-Others
State Maharashtra
Country India
About Company
INFRATECH is a part of K D Rathod Group Of Companies which has a major contribution in various sectors like Real Estate, Infrastructure, Automobiles, Education, Entertainment, and Finance. Being one of the topmost brands in the Indian economy, the group also plays a major role in delivering social responsibility.
Infratech is an ISO 9001:2008 certified Company and has been in existence for more than 15 years working in various sectors of real estate by providing consultation & guidance on land investment, providing investment opportunities on-and around Mumbai –Thane- Pune, and Konkan in fast-developing areas. Whereas affordable rates and customized investment plans for our every customer makes us stand out in this sector. Whenever you think about the land investment we are the One.
Infratech is an ISO 9001:2008 certified Company and has been in existence for more than 15 years working in various sectors of real estate by providing consultation & guidance on land investment, providing investment opportunities on-and around Mumbai –Thane- Pune, and Konkan in fast-developing areas. Whereas affordable rates and customized investment plans for our every customer makes us stand out in this sector. Whenever you think about the land investment we are the One.
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