Customer Care officer Jobs in Mumbai - Life Force Homeopathy

Customer Care officer

Life Force Homeopathy

0 Years

20000 - 22000 Monthly

Expired

Posted: 29 Mar 18

A leading chain of Homeopathy Clinic is looking Candidates for Customer Service Executive and the job responsibilities are as under:-

This role would be responsible to serves customers by providing service information, resolving service problems.

Job Description :

Outbound calling
Generates Sales Lead
Provide accurate, valid & complete information by using the right method/ tools
Meet personal/ customer service team sales targets & call handling quotas
Handle complaints, provide appropriate solutions & alternatives within the time limits; follow up to ensure resolution
Keep Records of customer interactions
Follow communication procedures, guidelines & policies
Take the extra mile to engage customers

Skills :

Excellent communication & presentation skills
Ability to multi-task, priorities, and manage time effectively
Track Record of overachieving quota
Strong phone contact handling skills & active listening
Familiarity with CRM systems & practices
Customer Orientation & ability to adapt/ respond to different types characters
Job Location: Ghatkopar - Chembur Head Office
Qualification: Any Graduate
Salary open for right candidate + various incentives
Experience : Proven customer support experience or experience as a client service representative
Gender: Open
Immediate Joining