Customer Care Representative Jobs in Bangalore - Embibe Individual Private Learning

Customer Care Representative
Embibe Individual Private Learning
Embibe Individual Private Learning
Last Date 03 Jan 2020
This Job is Expired

Embibe Individual Private Learning - Job Details

Date of posting: 04 Nov 19

Manage large amounts of incoming calls/chats

·       Identify and assess customers’ needs to achieve satisfaction

·       Build sustainable relationships and trust with customers through open and interactive communication

·       Provide accurate, valid and complete information by using the right methods/tools

·       Handle customer complaints, provide appropriate solutions and alternatives within the time limits; 

      Follow up to ensure resolution

·       Keep records of customer interactions, process customer accounts and file documents

·       Follow communication procedures, guidelines and policies

·       Take the extra mile to engage customers

In addition to managing above-mentioned responsibilities, this individual will manage escalations, refunds and discount queries. 


-       Communication Proficiency

-       Customer/Client Focus

-       Decision Making

-       Maintain Discretion

-       Flexibility

-       Leadership

-       Problem Solving

-       Results Driven

-       Teamwork Orientation

-       Technical Capacity

Should be flexible to work in shifts and on weekends. 

Job Summary

Job Type : Full Time
Job Category : Tech Support
Hiring Process : Face to Face Interview
Who can apply : Freshers

About Embibe Individual Private Learning

Embibe is India's leading ed-tech platform powered by artificial intelligence and data science.
We deliver personalized learning and predictable learning outcomes for each aspiring individual.
We have built world-class products that empower the education ecosystem - students, teachers, educational institutes, and parents, by enabling them to understand students' strengths and weaknesses down to the most granular concept level.
Each Embiber is passionate about making a meaningful impact in the way we learn, process and educate ourselves. We are highly transparent in our goals, our communication, feedback,
and results. Aditi Avasthi, the founder CEO, leads the company's vision of building the future of learning and education, personalized to each and available to all. We have partnered with Reliance Jio earlier this year to work towards our collective vision of democratizing education and impacting a billion lives.
This Job is Expired
This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us
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Embibe Individual Private Learning recruiting Customer Care Representative candidates nearby Bangalore.Embibe Individual Private Learning vacancies for Customer Care Representative is recruited through Written-test, Face to Face Interview etc.
Embibe Individual Private Learning Company recruits a lot of candidates every year based on the skills . The candidates with 10th Pass (SSC), Diploma, No Education/Schooling are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Bangalore can apply for Customer Care Representative position in Embibe Individual Private Learning. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Embibe Individual Private Learning recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Embibe Individual Private Learning and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Embibe Individual Private Learning and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Embibe Individual Private Learning and near your city and get a secured career.