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Customer Care Representative Jobs in Noida - KYI Soft Solutions Pvt Ltd.

Customer Care Representative

KYI Soft Solutions Pvt Ltd.
Expired

Posted: 25 Apr 17

Job Description

Responsibilities
  • Manage large amounts of inbound calls in a timely manner
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our database in a comprehensible way
  • Meet personal/team qualitative and quantitative targets.
  • Requirements
  • Previous experience in a customer support role (Not mandatory-Fresher’s can also apply)
  • Strong phone and verbal communication skills along with active listening
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively

Job Particulars

Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id297591
Locality Address
Country India

About Company

India is well poised to exceed over a billion mobile subscribers and over 400 million internet users in next couple of years.
One immediately feels how communication has evolved in India a significant proportion of Indian population will access internet mainly through their mobile phones.
Reaching out to the target market is essential for an organization’s success.
Companies that make effective use of mobile as a medium by investing in a strong mobile strategy will be in a much stronger position to drastically boost productivity and establish sustainable competitive advantage.
Team KYI empowers its clients to reach an extra mile for their consumers using tailor-made marketing campaigns.
Team KYI is supporting companies around the world in delivering innovative mobile marketing campaigns that reach their potential consumers and drive boosting sales, loyalty and awareness.
We founded back in Year 2009. We are a team of highly motivated and dedicated professionals having aim to deliver excellent performance and meet clients’ expectations each & every time.
We continuously innovate with techniques to become masters in Contextual, Image and Mobile Advertising in the coming era of Digital Media Advertising.

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