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Customer Care Service Jobs in Pune - Pinewoods Service Corporation

Customer Care Service
Pinewoods Service Corporation
2016
15000 - 20000 Per Month
Pinewoods Service Corporation
Last Date 15 Feb 2018

Pinewoods Service Corporation - Job Details

Date of posting: 31 Jan 18

  • Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all SelfDrive customers. 
  • This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-reservation problems. 
  • Associates communicate with customers primarily through mail, chat and phone and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.

Required Skills:

  • Excellent Communication skills (written and verbal) : Ability to communicate correctly and clearly with all customers in English, Hindi and Local Language, Excellent documentation skills
  • Customer Focus : ability to clearly understand customer needs and follows them without any distraction. Ability to empathize with and prioritizes customer needs. Demonstrates interpersonal skills with a diverse customer base
Problem solving Skills : 
  • Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned
  • Ability to approach problems logically and rationally. 
  • Demonstrates conflict resolution, negotiation, and de-escalation skills .
  • Demonstrates ownership to resolve challenging customer issues, escalating when necessary.
  • Highly Self Motivated, Involves in Sales over Email, Phone,
  • Ability to use a desktop computer system, Familiarity with Windows ,Microsoft Office , Microsoft, Skype and other social media platforms that are use for communication, 
  • Understanding Self Drive website, an ability to Successfully navigate websites, 
  • Demonstrates a proficient knowledge of email applications, ability to learn in various media,
  • Ability to successfully adapt to changes in the work environment

Hiring Process : Face to Face Interview

About Pinewoods Service Corporation

The Parent Company SelfDrive.In is India’s pioneer in the self-drive car rental space. It is a 100 percent owned subsidiary of PINEWOODS SERVICE CORPORATION, incorporated in the FY 2005. Pinewoods is India’s leading Corporate Car Leasing and Car Rental Company and it is also the First Indian car rental company to kick start International operations with 2000 cars across 7 Emirates in UAE. The company has build its own proprietary platform called Smart Mass Mobility Technology (SMMT) which is future ready to host Electric Cars and Selfdriving Cars. The platform allows users to reserve Self Drive car on demand through Web/App/Phone/PWA, and choose from 75 different car models across 25 car brands, which also includes luxury brands across locations. It also offers flexibility in rental duration for the customer to select from Hourly / Daily / Weekly / Monthly / Yearly and Flexi lease Options. Operating Across 300+ sub-location with door step delivery service. Customers can enjoy unlimited free kilometers, with Zero Deposit (Excess) making it the fastest growing rent a car e-commerce company in INDIA.

This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Pinewoods Service Corporation recruiting Customer Care Service fresher’s in Pune. The Pinewoods Service Corporation vacancies for Customer Care Service is filled through Face to Face Interview etc.
Pinewoods Service Corporation jobs for fresher’s are very common in nature as the company recruits a lot of fresher’s every year based on the skills . The candidates with BA, BBA/BBM, B.Arch, BCA, B.Com are selected to full fill the vacancies in Customer Service / Tech Support job field. The fresher’s applying for Customer Care Service should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to Pinewoods Service Corporation recruitment, fresher’s are mostly chosen for the department Customer Service / Tech Support. To learn more about the current jobs and other details, it is better to go through official site of Pinewoods Service Corporation and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of Pinewoods Service Corporation and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.

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