Customer Care Specialist Jobs in Delhi,Faridabad,Gurgaon - NIIT Limited

Hiring Result Awaited with ATTRACTIVE SALARY PACKAGE!!!

Up to 3.08 LPA

An excellent Opportunity engulfs you with one of the most renowned company. You will be on permanent Payroll of WIPRO!!! Deployed to one of Top Fortune 500 International MNC!!!

Job Description:

Wipro HR Services India Pvt Ltd. is looking for a Customer Care Specialist

We are looking for smart professionals with a great attitude to make every single client interaction delightful.

Your Impact as a Customer Care Specialist.

·         Customer Service through calls

·         Ensure timely and accurate service delivery at defined productivity  levels

·         Build client & domain knowledge to be able to deliver a resolution on the first  conversation

·         Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle Time & Customer Effort

·         Maintain Internal & Client level delivery quality on calls.

.          Well Conversable in English

·         Adhere to Customer Service Attendance & Accountability policies

·         Execute issue /query resolution and ensure proper documentation &  follow-up

·         Identify, share and support operational improvements in Education

·         Graduates in B.Com, B.A,BCA, BBA,BHM, BSc & BSc IT (Except Stats, Maths Hons & Eco Hons)

·         BE, B-tech graduate and full-time MBA’s with minimum of 6 months of BPO experience You bring knowledge & expertise.

Skills Required

·         Excellent communication skills

.         Well Conversable In English

·         Should be flexible to work in rotational  shifts

·         Proficient in computer usage and Basic knowledge on MS  Office

·         Defined career road map which offers growth opportunities

·         Performance-based incentive  program**

·         Investment in talent development and skills enhancement

·         Work-life balance with 5 day work week

·         Collaborative environment with best in class professionals

·         Focus on colleague engagement and fun@work

For Telephonic Interview call directly @

And schedule your interview:

Or Walk-in Directly@

Time and Venue

 8th August – 12th August, 3 PM onwards

NIIT LIMITED, A-24, INFOCITY-1, Sector 34, Gurgaon

LOCATION GURGAON

Contact Person – Megha

Limited seats Available

24*5 Working days

Both Side Transport Facility

Perks and Benefits 

'Good incentives plan' + Both side transport

Salary: Up to 3 LPA / 21,400 in Hand

Industry: BPO, Call Centre, ITeS

Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations

Role Category: Voice Process (HRO)

Role: Associate/Senior Associate - (NonTechnical)

Employment Type: Full Time, Permanent