Customer Care Support Jobs in Gurgaon - Quatrro
Customer Care Support
Quatrro
1.5 to 3+ Years 
190000 - 450000 Yearly 
Expired
Posted: 03 Mar 17
Job Description
Customer Care:
- Candidates with Minimum 6 months & Maximum 36 Months of experience in International Voice based Sales Outbound /Inbound / Customer service process.
- Communication flow, sentence construction & correct grammar in written & Spoken English Communication, Speech clarity, voice clarity, good pronunciation and should not have MTI (Mother Tongue Influence
- Manage end-user customer phone calls / Chat / E-mail
- Handle large volumes of Outbound / Inbound segment sales for the designated regions selling Technical Solutions
- Sales: Inbound and Outbound (Blend) sales.AMC of Computers for US clients
- Must Have 1 + years of experience in International Voice based Technical Customer Helpdesk/Project
- Any graduate/undergraduate with at least 1 year of troubleshooting experience in any International Voice based process (Tech/Semi-Tech Process)
- Bachelor’s degree from a three-year college or university (BA, B.COM, BSC etc.
- Basic knowledge of PCs and Internet
- Basic knowledge of operating systems – DOS, Win 98, Me, XP, NT, 2000
- Basic knowledge of computer hardware components – CPU, Motherboard, RAM, HDD, Modem
- Basic technical troubleshooting skills/ability
- Communication flow, sentence construction & correct grammar in written & Spoken English
- Communication, Speech clarity, voice clarity, good pronunciation and should not have MTI (Mother Tongue Influence
- Good listening and responding skills
Job Particulars
Education Certificate Course (ITI), Diploma, B.Com, BA, BCA, BSc, 12th Pass (HSE)
Who can apply Experienced (1.5 to 3+ Years)
Hiring Process Face to Face Interview, Group Discussion
Employment TypeFull Time
Job Id280053
Job Category Diploma , Tech Support
Locality Address Gurgaon-Others
State Haryana
Country India
About Company
About Quatrro
Quatrro is a global services company offering business and knowledge processing services to organizations seeking higher operational effectiveness, greater flexibility and lower operating costs. As a true “Business Transformation Partner” Quatrro leverages its experience as “the pioneers of the Indian Business Process Outsourcing industry” to offer innovative outsourcing solutions that go well beyond labor arbitrage and deliver tangible process improvements to its clients. Quatrro's biggest differentiator is its commitment to provide “Value through Innovation” utilizing a combination of proprietary tools, platforms and unique business processes.
About Business
Quatrro's Technical Solutions offerings include both branded and private label solutions. As computers have become more and more sophisticated, the job of keeping them running has fallen to an ever-increasing group of specialists known collectively as 'Tech Support Specialists'. The first port of call is generally the manufacturer's Tech Support. Manufacturers and other service providers have started to scale back on in-house technical support staff to cut costs. The Quatrro offering is a solution beyond just the computer. It can be expanded to peripherals and other devices, providing a
total solution in one place.
Quatrro is a global services company offering business and knowledge processing services to organizations seeking higher operational effectiveness, greater flexibility and lower operating costs. As a true “Business Transformation Partner” Quatrro leverages its experience as “the pioneers of the Indian Business Process Outsourcing industry” to offer innovative outsourcing solutions that go well beyond labor arbitrage and deliver tangible process improvements to its clients. Quatrro's biggest differentiator is its commitment to provide “Value through Innovation” utilizing a combination of proprietary tools, platforms and unique business processes.
About Business
Quatrro's Technical Solutions offerings include both branded and private label solutions. As computers have become more and more sophisticated, the job of keeping them running has fallen to an ever-increasing group of specialists known collectively as 'Tech Support Specialists'. The first port of call is generally the manufacturer's Tech Support. Manufacturers and other service providers have started to scale back on in-house technical support staff to cut costs. The Quatrro offering is a solution beyond just the computer. It can be expanded to peripherals and other devices, providing a
total solution in one place.
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