Customer care Technical support Executive jobs - Chandigarh - Enhanceplus - 0.5 to 0.5 years of experience - 28 January 2021
FEATURED JOBCustomer care Technical support Executive
Job Description
Hiring for Technical Support Executive
Hsc + min 6 months experience on papers
Grad with min. 6 months can apply !!
Communication - Excellent communication skills required
Location - Chandigarh, Mumbai and Gurugram
Roles and Responsibilities -
* Identifying hardware and software solutions.
* Troubleshooting technical issues.
* Diagnosing and repairing faults.
* Resolving network issues.
* Installing and configuring hardware and software.
* Speaking to customers to quickly get to the root of their problem.
* Providing timely and accurate customer feedback.
* Talking customers through a series of actions to resolve a problem.
* Following up with clients to ensure the problem is resolved.
* Replacing or repairing the necessary parts.
* Supporting the roll-out of new applications.
* Providing support in the form of procedural documentation.
* Managing multiple cases at one time.
* Testing and evaluating new technologies.
* Conducting electrical safety checks on equipment.
Job Particulars
About Company
