Customer Delight Associate Jobs in Gurgaon -

Customer Delight Associate
15000 - 19000 Per Month
Customer Delight Associate Jobs in Gurgaon -
Last Date 28 Jun 2019
This Job is Expired - Job Details

Date of posting: 29 Apr 19

Responsibilities and Duties

  • Responsible for effective handling of customer queries, through Email & Phone calls.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Follow- up with internal teams to close customer queries independently.
  • Clarify customer requirements; probe for and confirm understanding of requirements or problem.
  • Execution of Order
  • Tracking of Orders
  • Processing returns and exchanges

The Pre-Requisites and must haves are:

  • Very good command over English (Vocal & Written)
  • Smartness in terms of client and query handling
  • Should be good in Customer Relationship Management
  • Should be able to draft E-mails shared internally as well as with clients.
  • Strong in Coordination with clients as well as with different departments for end to end delivery.
  • Respond and act on customers' inquiries and complaints in accordance to company's policy.
  • Willing to work 6 days a week

Job Summary

Job Type : Full Time
Job Category : Diploma,Tech Support,Analyst / Analytics,Logistics / Transportation
Hiring Process : Face to Face Interview, Telephonic Interview
Who can apply : Freshers


We’re a Women’s Fashion E-commerce brand dealing in apparel and accessories for urban and semi-urban women. We’ve been in the space for 5 years and boast of one of the highest social media following in the space. We’ve already become one of the most well-known names in fine fashion jewelry and are rapidly expanding into Women's Western wear and other fashion accessories.

Here are the links to our website and social media pages.


Work Timings: 10:00 am to 6:00 pm / 9:00 am to 5:00 pm

Working days: Monday to Saturday

Shuttle service from Dwarka Sector 21 metro station.

This Job is Expired
This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us
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