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Customer Delight Officer Jobs in Bangalore - VPRORECRUIT PVT LTD

VPRORECRUIT PVT LTD - Job Details

Date of posting: 05 Jun 18

JOB DESCRIPTION                                                                                                          

  • Title: Customer Support Officer                                                                                         
  • Location : BangaloreGrade: DS1           
Position Summary                                         
  • Customer care specialists are responsible for making outbound calls to new and existing customers regarding a variety of requests or sales calls. 
  • Using their knowledge of products or services as well as great selling skills, these professionals address queries, provide support and sell different products, as needed, to keep customers satisfied and retain business.
  • Specialists require an intimate knowledge of the products or services being sold, great communication skills and sales experience. 
  • The ability to cross-sell products is also essential. 
  • Demonstrated success in sales and customer service is required. 
Roles and Responsibilities
  • To make outgoing calls to customers & keep them informed about new products and services.
  • To try and sell the products and services to people
  • To listen to objections and handle them effectively
  • To enter the details of every interaction in the system researching, locating, and providing information
  • Determines requirements by working with customers
  • Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
  • Fulfils requests by clarifying desired information; completing transactions; forwarding requests.
  • Education & Experience
  • Under Graduates/Graduates
  • Fresher – 0 t0 12 months experience in sales could be an added advantage
Desired Skills and Abilities
  • Regional Language Communication Skill
  • Basic Telephone Etiquettes & MS Office
  • Typing Skills minimum 15 WPM with 85% accuracy & Basic System Navigation Skills
  • Ability to write, read and speak English to suit business need
  • Decision Making, Numerical Ability & Logical Reasoning
  • Customer Focus and Being Attentive
  • Trouble shooting
  • Selling skills
  • Interview Mode: Face-Face only


Job Summary

Job Type : Full Time
Job Category : BSc/BCA/BBM,Tech Support
Hiring Process : Face to Face Interview, Telephonic Interview
Who can apply : Freshers

About VPRORECRUIT PVT LTD

VPRORECRUIT, head quartered in Bangalore, India is a leading end to end HR Solutions Company focusing on Executive Search, Recruitment, Staffing and Talent Transformation. The VProRecruit management Team is headed by professionals with rich experience in HR consulting business and our team comprises of young enthusiastic & experienced professionals always striving hard to provide quality service and fulfill the needs of clients.
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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BBA/BBM, BE/B.Tech, BSc, BCA, B.Com
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12th Pass (HSE), 10th Pass (SSC), Diploma
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VPRORECRUIT PVT LTD recruiting Customer Delight Officer candidates nearby Bangalore.VPRORECRUIT PVT LTD vacancies for Customer Delight Officer is recruited through Written-test, Face to Face Interview etc.
VPRORECRUIT PVT LTD Company recruits a lot of candidates every year based on the skills BPO, International BPO. The candidates with BBA/BBM, BSc, BCA, BSW, BEd, BFA, B.Com are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Bangalore can apply for Customer Delight Officer position in VPRORECRUIT PVT LTD. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the VPRORECRUIT PVT LTD recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of VPRORECRUIT PVT LTD and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of VPRORECRUIT PVT LTD and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in VPRORECRUIT PVT LTD and near your city and get a secured career.