Customer Delight Officer Jobs in Bangalore - VPRORECRUIT SERVICES PVT LTD
Job Description
Job Description
- We are hiring Customer Service Executive for one of our reputed clients in International Voice Process
- 8 AM to 8 PM( 9 hours shift)
- 5 days Working
- Two way Transport provided
- Location: Whitefield, Shivaji Nagar, Manyata Tech Park, Electronic City
- Fresher’s or Experienced ( upto 5 years)
- Should have basic knowledge of Computer
- Must have good communication skills (very important)
- Undergrads and Graduates can apply.
- Must Speak good English
- Fresher’s: Up to 2.8 LPA
- Experienced: Up to 3.5 LPA
- Answer telephone calls from potential and/or existing customers.
- Contact customers by telephone in order to assist them with Completing the registration process
- Scheduling document collection if required
- Explain our services, and answer questions
- Call or E-mail potential and/or existing customers with
- Follow up information
- Responses to queries
- Information and updates on their account
- Record call and/or follow up details in the CRM system
- Escalate or assign information requests to other members of the teams
- Fluent and effective spoken communication in English with a neutral accent
- Fluent and effective written communication in English
- Time management
- Working with MS Office
- Knowledge of additional Indian languages is a plus
Job Particulars
Education B.Arch, Diploma, B.Com, B.Pharm, BA, BBA/BBM, BCA, BEd, BHM, BSc, BVSc, CS, ICWA, 10th Pass (SSC), 12th Pass (HSE), BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id368647
Job Category Diploma , BSc/BCA/BBM , Tech Support
SkillsBPO Titanium Call Center Customer Care Executive Customer Relationship Customer Service Inbound Calling International BPO Outbound Sales Telecaller Voice Support
Locality Address
State Karnataka
Country India
About Company
VPRORECRUIT, head quartered in Bangalore, India is a leading end to end HR Solutions Company focusing on Executive Search, Recruitment, Staffing and Talent Transformation. The VProRecruit management Team is headed by professionals with rich experience in HR consulting business and our team comprises of young enthusiastic & experienced professionals always striving hard to provide quality service and fulfill the needs of clients.
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