Customer Delight Officer Jobs in Pune - I Soft Solutions
Customer Delight Officer
Job Description
- Answers customer inquiries via phone, email, and in person
- Directs customers to online resources
- Updates customer records in the system, including notes about interactions
- Pitches ideas for improving customer care
- Creates and maintains reports about customer interactions
- Attends weekly staff meetings
- Participates in team-building activities
- Develops a rapport with customers
- Encourages customers to complete surveys
- Makes recommendations to management to improve customer experience
Job Particulars
About Company
i-softsolutions is an e-commerce website headquartered at Pune, India.
i-softsolutions was founded by NEW YUG EDUSOFT PVT. LTD. in 2013.i-softsolutions provides services aimed towards transfer fast, easy and efficient mobile payment solutions.
i-softsolutions provides with the all mobile operators in all states in India for prepaid mobile, DTH, and Datacard recharges and postpaid mobile, landline, and Datacard bill payment.
i-softsolutions provides safe, robust and reliable mobile payment services, to facilitate instant and simple on-line recharge.
As the fastest growing market of its kind within the world, India's mobile phone / recharge business is a hotbed of opportunities. i-softsolutions is an effort to harness this very power and growth of the country's mobile phone industry to introduce the concept.
To save you from carrying wads of cash and a range mobile phones,
i-softsolutions puts all the facility right into the web-page or single mobile phone.At i-softsolutions , we believe that combining technology with our daily life is a necessity. Our ideologies to make transactions simple, efficient and quick, forms the backbone of our organization.
We focus on distributors as they form an interactive platform for customers and are intimately aware of customer- needs and want
