Customer Delight Officer Jobs in Pune - Rebel foods formerly Faasos
Customer Delight Officer
Rebel foods formerly Faasos
0 Years 
10000 - 18000 Monthly 
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Expired
Posted: 20 May 19
Job Description
Rebel foods formerly Faasos :: Hiring for Customer Care.
JD::
Requirements::
JD::
- ·Build sustainable relationships and engage customers by taking the extra mile
- ·Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- ·Manage large amounts of inbound and outbound calls in a timely manner
- ·Seize opportunities to up sell products when they arise
- ·Keep records of all conversations in our call center database in a comprehensible way
- ·Meet personal/team qualitative and quantitative targets
Requirements::
- ·Previous experience in a customer support role. Even Freshers can apply
- ·Track record of over-achieving quota
- ·Strong phone and verbal communication skills along with active listening
- ·Familiarity with CRM systems and practices
- ·Customer focus and adaptability to different personality types
- ·Ability to multi-task, set priorities and manage time effectively
Job Particulars
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id622208
Job Category Diploma , BSc/BCA/BBM , Tech Support
Locality Address
State Maharashtra
Country India
About Company
Company Profile -
Please go through the following links to get an overview of the organization:
Faasos is one the biggest name in Food-Tech and QSR's. Started in year 2011 in Pune with a vision of serving great food at the customers doorsteps quickly and as early as possible. We are currently based out of 15 cites in India, majorly all Metro's and Tier I & Tier II cities. We are 2900 employees strong with 175 kitchens across India. Being in Food Tech and operating in the cloud kitchen environment we are majorly into delivery. We have investors like Sequoia Capital, Light Box Ventures & Ru -net Venture capital on board. We are making 24000 orders on an average per day. Other than Faasos we own other major specialty brands like Behrouz Biryani, OvenStory Pizza, Mandarin Oaks,Firangi Bake, Sweet Truth,Olive Trails & Kettle & Kegs. These brands are prepared in the Faasos Multi - Cuisine cloud kitchen. We take orders via our app, our website other platforms too.
Follow us on following pages to know more about us :-
Share your resume on -
Regards- Mrunal HR.
Please go through the following links to get an overview of the organization:
Faasos is one the biggest name in Food-Tech and QSR's. Started in year 2011 in Pune with a vision of serving great food at the customers doorsteps quickly and as early as possible. We are currently based out of 15 cites in India, majorly all Metro's and Tier I & Tier II cities. We are 2900 employees strong with 175 kitchens across India. Being in Food Tech and operating in the cloud kitchen environment we are majorly into delivery. We have investors like Sequoia Capital, Light Box Ventures & Ru -net Venture capital on board. We are making 24000 orders on an average per day. Other than Faasos we own other major specialty brands like Behrouz Biryani, OvenStory Pizza, Mandarin Oaks,Firangi Bake, Sweet Truth,Olive Trails & Kettle & Kegs. These brands are prepared in the Faasos Multi - Cuisine cloud kitchen. We take orders via our app, our website other platforms too.
Follow us on following pages to know more about us :-
Share your resume on -
Regards- Mrunal HR.
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