Customer Experience Associate Jobs in Mumbai - Medlife International Pvt Ltd
Customer Experience Associate
Medlife International Pvt Ltd
Expired
Posted: 17 Mar 18
Job Description
- Has An Understanding Of The Customer Support Work Environment
- Informs Customers By Explaining Procedures; Answering Questions; Providing Information.
- Describe Products And Services
- Respond To Questions
- Identify And Overcome Objections
- Manage And Resolve Customer Complaints
- Document All Call Information According To Standard Operating Procedures
- Employees Must Be Willing To Work At The Times Required By Call Center Managers, And Some
- Accomplishes Organization Related Results Mission By Completing As Needed.
- Has An Understanding Of The Call Center Work Environment .
- High school diploma or equivalent
- Proficient in relevant computer applications
- Good communication skills
- English & Hindi Mandatory
- Should have relevant Customer Service experience (Inbound)
- Knowledge of customer service principles and practices
- Knowledge of call center telephony and technology
Job Particulars
Education Diploma, 10th Pass (SSC), 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id397535
Job Category Diploma , Tech Support
Locality Address
State Maharashtra
Country India
About Company
Medlife is a ‘Technology company with a heart and dream that every Indian gets to access the best possible health care’. We intend to be a one stop healthcare hub that would bring all stakeholders on a single platform which would enable our customers with a seamless health care experience. In short we aim at making Healthcare delivery simple, accessible and affordable.
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