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Customer Experience Specialist Jobs in Vadodara - Etech Global Services

Customer Experience Specialist
Etech Global Services
12th Pass (HSE), Any Graduate
216000 - 300000 Per Year
Etech Global Services
Last Date 10 Nov 2018

Etech Global Services - Job Details

Date of posting: 30 Oct 18
Job Functions:
  • Take multiple Inbound chats with prospective business customers in designated market area to qualify leads and explain type of service or product offered.
  • Communicate with current and prospective customers using a variety of computer and telecommunications technology/software to give information and answer questions regarding current promotions and new or upgraded products.
  • Quote prices and encourages customers to buy.
  • Secures and places orders with others for filling and arranges delivery date.
  • Enter names, addresses, purchases, and reactions of prospects solicited into computer database system.
  • Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems
  • Prepare report on sales activities – Sales Tracker
  • Be open and responsive to consistent coaching, take an active role in performance planning and goal setting.
  • Follow all compliancy guidelines and regulations regarding Customer Proprietary Network Information, Competitive Landscape Operating Requirements, Do Not Call legislation, and company policy regarding slamming, cramming and falsification of sales.

Job Summary

Job Type : Full Time
Job Category : Tech Support,Analyst / Analytics,Logistics / Transportation
Hiring Process : Face to Face Interview
Who can apply : Freshers

About Etech Global Services

Etech (formerly Effective Teleservices Pvt. Ltd.) has been a leading provider in BPO solutions since 1997 and under our current corporate structure since 2003. Etech provides superior performance and quality in all our inbound and outbound channels, chat support, as well as customer service and back office processes. Etech is based in US, India and Jamaica. We are a Tier One preferred provider for several Fortune 50 companies. Etech is a certified member of the National Minority Supplier Development Council (NMSDC) and a Texas Historically Underutilized Business (HUB). Etech has also been awarded as Best BPO – Rising star category, by Gujarat Electronics and Software industries Association along with other recognition in the USA.
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Etech Global Services recruiting Customer Experience Specialist candidates nearby Vadodara.Etech Global Services vacancies for Customer Experience Specialist is recruited through Written-test, Face to Face Interview etc.
Etech Global Services Company recruits a lot of candidates every year based on the skills . The candidates with 12th Pass (HSE), Any Graduate are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Vadodara can apply for Customer Experience Specialist position in Etech Global Services. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Etech Global Services recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Etech Global Services and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Etech Global Services and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Etech Global Services and near your city and get a secured career.