Customer Relation executive Jobs in Faridabad,Gurgaon,Ghaziabad - Talent corner hr services
Job Description
Key Responsibilities
- Attending clients enquiries and providing the required information/process to the clients in a professional way and in an effective way to get the orders and thereby the satisfaction of clients.
- Updating the client on the status of the order and sharing relevant reports in a set frequent manner.
- Should be updated with the recent process changes in the operational level and alert the clients for the upcoming cases.
- Handling escalations to a certain level and to escalate to the respective person, when the order is not moving in the right direction.
- Sensitization of the client requirements and accordingly prioritize the activities.
- Coordinate with internal stakeholders and clients for a smooth client relationship.
Skill
- Excellent communication skills both written and verbal.
- Ability to speak fluent English with a neutral accent and no MTI.
- Proficiency in using Internet and MS office tools.
- Should be good at updations and follow-up.
- Should have logical thinking.
- Ability to handle the pressure.
- Should be a team player.
- Should be able to interact with clients in a professional and in a diplomatic manner.
- Education - Full-time Non-Technical Graduate is preferred (No technical graduate is required)
Job Particulars
Who can apply Freshers
Hiring Process Written-test, Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id678052
Job Category BSc/BCA/BBM , Tech Support
SkillsEnglish Speaking
Locality Address
State Haryana, Uttar Pradesh
Country India
About Company
Talent Corner will be an Organization, having
operations in 10 Countries, with 100 Offices & a Team of 1000
People ,Successfully Executing 10000 Recruitment Assignments every Year.
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