Customer Relations Executive Jobs in Bangalore - Care4careers
Job Description
Looking for Female candidates preferably as a major chunk of our product categories and customers, in turn, are Female customers. Regular management of customer queries, product orders, and complaints and reporting the same to the management. Some key responsibility areas are –
1) Handling and catering to offline and online business customers
2) Regular management of customer queries, product orders (purchase & return) and
complaints and reporting the same to the management
3) Following the complete sales circle, the resource would have to provide a unique
customer experience and build and maintain customer relations
4) Handling regular shipment operations
5) Handling of Pre-Sales and Post-Sales with maintaining the standards of the Luxury market
6) Timely preparation and regular maintenance of presentations, documents, and sheets
are of prime importance
7) Maintenance of the e-commerce and physical assets of the company
8) Implementation of the ideas provided by the management
9) Executing the tasks allotted by the management along with meeting the ETAs
10) Providing backend support of timely filling of sheets and documents with data that are
relevant for e-commerce uploads or that have other operational relevance to business
11) Meeting the SLAs
12) Disciplined and regular operational usage and maintenance of warehouse and inventory
13) Conduction of all business operational tasks assigned by the management from time to
time
14) Daily reporting of tasks and updates to the management
Qualification – B.Com, BBA, BMS
Experience – 0 to 2 years
Skills
• Sound Knowledge of Sales and Operation
• Oratory/Communication Skills
• Customer Handling, Customer Service, Customer Acquisition, Customer Retention.
Experience in these areas is an addon but not necessary
• MS Office (Word, Excel, PPT, etc)
Remuneration
• The selected candidate would be in 6 months of probation period during which the
Salary remuneration would be INR 22,000/- per month. On Confirmation the Salary remuneration would be INR 25,000/- per month
Job Particulars
Who can apply Freshers and Experienced (0 to 2 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1302149
Job Category Tech Support
Locality Address Indiranagar
State Karnataka
Country India
About Company
We are a Luxury Retail bringing a wide and exquisite range of premium products from world-renowned luxury fashion labels. Our wide assortment of shoes, bags, small leather goods, and accessories has been hand-picked to satisfy the discerning tastes of informed buyers. An exhilarating assortment of products includes bags, shoes, small leather goods,
accessories, and much more that have been hand-picked to suit the unique fashion requirements of both men and women.
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