Customer Relationship Manager Jobs in Gurgaon - Volks Surgentt Pvt Ltd
Customer Relationship Manager
Volks Surgentt Pvt Ltd
Expired
Posted: 12 Jun 18
Job Description
- We are looking for a member who can act as our client interface by effectively and sensitively interacting with customers on a daily basis to understand their needs, record their requests, and overlook execution of all the services provided to them.
- The ideal candidate represents and personifies the values of integrity and responsibility significant to our company.
- The candidate must be easy-going, adaptive, disciplined, intuitive, and most importantly customer-oriented by developing and maintaining a strong relationship with the customers.
- The goal is to make them feel comfortable and valued through an engaging and fulfilling interaction and experience.
- Job Responsibilities
- To remain as a basic point of contact for customers with queries, feedback's, requests, complaints etc.
- Ensure timely and professional responses to all requests, queries and complaints received
- Ensure work completion and satisfaction of customer
- Provide detailed information about services, take/cancel orders, or obtain details of the customer
- Refer unresolved customer requests to designated departments for further investigation
Job Particulars
Education Any Graduate
Who can apply Experienced (1 to 3 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id433871
Job Category BSc/BCA/BBM , 1 to 3 Yr Exp , Tech Support
Locality Address
State Haryana
Country India
About Company
We
are a start-up in the area of On Demand Services. Our company is well scalable
and presently in a pre-revenue stage. We have our services on both the mobile
and web domains. The start-up has been founded by the entrepreneurs who have
studied at the best technical universities in India.
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