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Customer Relationship Manager Jobs in Hyderabad - Matrimony.com

Customer Relationship Manager

Matrimony.com
experience-icon 0 Years
salary-icon 200000 - 400000 Yearly
qualification-icon B.Com, BBA/BBM, BCA, BEd, BSc, BFA, BSW
Expired

Posted: 20 Mar 18

Job Description

  • Maintain good relationships with clients so that the business can maximize the value of those relationships.
  • Identify key contacts at potential client companies to establish and foster a relationship.
  • Participate in one-on-one meetings with clients to explain services in an effort to guide their choices.
  • Understand the problems and challenges of clients and identify ways the business could better address those needs.
  • Grow the business by identifying new sales and business development opportunities.
  • Seek opportunities to cross-sell or upsell to existing clients.
  • Monitor and assess activities of our competitors to proactively satisfy and retain our clients.
  • Provide excellent service in order to maintain a positive reputation for the business.
  • Resolve any customer complaints in a prompt and professional manner.
  • Set revenue targets and then develop and execute a strategy to meet those.

Job Particulars

Education B.Com, BBA/BBM, BCA, BEd, BSc, BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id398564
SkillsSales
Locality Address Secunderabad
State Telangana
Country India

About Company

Matrimony.com Ltd is India's first pure play Consumer Internet Company to get listed, with a market capitalisation of around Rs 2000 Cr. Its flagship brand BharatMatrimony is the largest and the Most Trusted Matrimony Brand (as per the Brand Trust Report 2014). Over 4000 associates serve over 3 Million active members.

The company provides both matchmaking and marriage related services through websites, mobile sites and mobile apps and is also complemented by 140+ company-owned retail outlets. Its flagship matchmaking services are BharatMatrimony, EliteMatrimony and CommunityMatrimony.

With a strong leadership in matchmaking, the company has been expanding into the highly unorganised $55 billion marriage services Industry. The goal is to build a billion dollar revenue company and a long lasting institution with a legacy for the generations to come. The offerings in the marriage services business are MatrimonyPhotography, MatrimonyBazaar and MatrimonyMandaps.

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