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Customer Relationship Manager Jobs in Jaipur - Pixyrs Softech and Research Pvt Ltd

Customer Relationship Manager

Pixyrs Softech and Research Pvt Ltd
experience-icon 0 Years
salary-icon 8000 - 20000 Monthly
Expired

Posted: 29 Sep 21

Job Description

Customer Relationship Manager

Job Description:

We are recruiting for an experienced Customer Relationship Manager to be responsible for engaging with key customers by building and preserving trusting relationships. As Customer Relationship Manager you will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction.

To succeed as a Customer Relationship Manager, you will possess excellent communication skills and maintain the core values of the organization. You will conduct quality assurance surveys to determine customer satisfaction and use the findings to improve on areas of complaint. Working as a Customer Relationship Manager you will work closely with Sales and Accounts Managers to ensure that all staff preserves relationships with clients.

Customer Relationship Manager Responsibilities:

  • Build and maintaining profitable relationships with key customers.
  • Oversee the relationship with customers handled by your team.
  • Resolve customer complaints quickly and efficiently.
  • Keep customers updated on the latest products in order to increase sales.
  • Expand the customer base by upselling and cross-selling.
  • Understand key customer individual needs and addressing these.
  • Meet with managers in the organization to plan strategically.
  • Conduct business reviews using CRM programs.
  • Know your competition and strategies accordingly.

Customer Relationship Manager Requirements:

  • Excellent interpersonal and communication skills.
  • Proficient in all Microsoft applications.
  • Superior product knowledge.
  • A team player with leadership skills.
  • Maintain a positive attitude focused on customer satisfaction.

Job Particulars

Education B.Com, BA, BBA/BBM, BCA, BE/B.Tech, BSc
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1319470
Job Category Tech Support
Locality Address New Sanganer Road
Country India

About Company

Since our inception in 2013, we are one of the most preferred IT Service providers for web-based and mobile app solutions across the country. We have a consistent record of delivering high-quality products with promising after-sales support and maintenance services. Pixyrs Softech feels immense pride in serving a large clientele of highly satisfied clients from almost all business vertices. At Pixyrs Softech, we work with an entirely unique and result-oriented approach. We have a team of business experts and IT professionals that work together to develop customized and user-friendly software solutions. 
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