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Customer Relationship Manager Jobs in Kozhikode - I MATES

Customer Relationship Manager
I MATES
Kozhikode(Kozhikode-Others)
3+ yrs
220000 - 300000 Yearly
I MATES
Last Date 09 Feb 2021
This Job is Expired

I MATES - Job Details

Date of posting: 11 Dec 20
Customer Relationship Manager | Automotive

Scope of the Role: To study the level of relationship with the customers.

By proper analysis, the company can provide better service and maintain a good customer relationship.

Job Description:

1. Monitoring of Customer Care activity in the workshop

2. Maintaining CSI Score above 930

3. Post Service Follow Up Activity and Complaint Resolution

4). Achieving Honda KPI ( Closure Days, CSI, SR Target…etc)

5. Service Remainder Activity

6. Maintaining Free Service (95%) and paid Service Conversion (30%) 7

. Handling of Reminder team

8. Daily Inflow Management

Ideal Candidate: Looking for candidates experienced in automotive dealerships as a customer relationship officer or Customer relationship manager with at least 4 years of experience.

Job Summary

Job Type : Full Time
Job Category : MBA,Diploma,Tech Support
Hiring Process : Face to Face Interview, Telephonic Interview
Who can apply : Experienced (3+ yrs)

About I MATES

IMATES JOBS

This Job is Expired
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com

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I MATES recruiting Customer Relationship Manager Experienced(3+ yrs) candidates candidates nearby Kozhikode(Kozhikode-Others).I MATES vacancies for Customer Relationship Manager is recruited through Written-test, Face to Face Interview etc.
I MATES Company recruits a lot of Experienced(3+ yrs) candidates candidates every year based on the skills . The candidates with M.Com, BBA/BBM, MA, BSc, BCA, MBA/PGDM, BSW, 12th Pass (HSE), BFA, Vocational Training, PG Diploma, MSc, Certificate Course (ITI), Diploma, B.Com, MCA are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Kozhikode(Kozhikode-Others) can apply for Customer Relationship Manager position in I MATES. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the I MATES recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of I MATES and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of I MATES and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in I MATES and near your city and get a secured career.